Privacy Policy

1. Applicability of the DPDP Act, 2023

This Privacy Policy is governed by the Digital Personal Data Protection Act, 2023 (DPDP Act) and applies to:

1. Personal data collected digitally
2. Personal data collected offline and later digitized
3. Business-related personal data of representatives, employees, or agents of the client organizations

2. Personal Data We Collect

Personal Data Provided by You

We may collect:

1. Name
2. Company name
3. Business email address
4. Phone number
5. Enquiry or communication details

Automatically Collected Data

1. IP address
2. Browser and device information
3. Pages visited and interaction data

3. Purpose of Data Processing (Lawful Use)

Under the DPDP Act, we process personal data only for lawful purposes, including:

1. Responding to business enquiries and RFQs
2. Providing product and service information
3. Email marketing and business communication
4. Website analytics and improvement
5. Legal, regulatory, and compliance requirements

4. Consent

By submitting your information:

1. You consent to the collection and processing of your personal data for the purposes stated
2. You may withdraw consent at any time by contacting us
3. Withdrawal of consent will not affect processing already lawfully carried out

5. Email Marketing

1. Emails are sent only for legitimate business communication
2. You can unsubscribe anytime via the link in our emails or by contacting us
3. We do not send unsolicited bulk emails (spam)

6. Cookies and Tracking

We use cookies to:

1. Analyze traffic and usage patterns
2. Improve website functionality

You may disable cookies via browser settings.

7. Data Sharing

We do not sell or monetize personal data. Data may be shared only with:

1. Service providers (hosting, email marketing, analytics)
2. Government authorities, when legally required

All processors are bound by confidentiality and DPDP compliance obligations.

8. Data Retention

Personal data is retained only for:

1. The period necessary to fulfill its purpose
2. Legal or regulatory requirements

After this period, data is securely deleted or anonymized.

9. Data Security Safeguards

Ambica-Hind implements reasonable security safeguards as required under Section 8 of the DPDP Act to prevent:

1. Unauthorized access
2. Loss or misuse
3. Alteration or disclosure

10. Your Rights

Under the DPDP Act, 2023, you have the right to:

1. Access your personal data
2. Request correction or erasure
3. Withdraw consent
4. Nominate another individual to exercise rights in case of incapacity

Requests can be sent to the contact details below.

11. Children's Data

Our Website is intended for business users only. We do not knowingly collect personal data of individuals under 18 years of age.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.